Instructions to register U.S. citizens stranded following Hurricane Irma
Click on the “Alert Us” button to enter information about your relatives so that State Department can use this information to contact people as soon as possible. This is very important so that the State Department knows where American Citizens are located.
Additional information from the U.S. Department of State:
Hurricanes Irma and Jose
The Department of State warns U.S. citizens to avoid travel to The Bahamas, Turks and Caicos, Dominican Republic, Haiti, Cuba, and parts of the Eastern Caribbean due to Hurricane Irma. Hurricane Jose is expected to affect the same areas.
The safety and security of U.S. citizens overseas is a top priority of the Department of State. These storms are expected to bring significant rainfall and wind that may result in life-threatening flooding, mudslides, and storm surges. Disruptions to travel and services are likely throughout the projected path of the hurricanes. U.S. citizens should follow the emergency instructions provided by local authorities.
We urge U.S. citizens in the impacted area who are safe to contact their loved ones directly and/or update their social media status.
If you are in the affected area and need immediate emergency services, please contact local authorities.
Local numbers for police and emergency services:
- The Bahamas: 919 or 911
- St. Maarten (Dutch side): 911
- St. Martin and St. Barthélemy: The French Ministry of Interior has set up a public line emergency line: Tel: 01 82 71 03 37.
- St. Eustatius: 911 (police) and 910 or 912 (medical)
- Saba: 911 (police) and 912 (medical)
- Cuba: 106
- Haiti: +509-3838-11 or +509-3733-3640
- The Dominican Republic: 911
For U.S. Citizens in Dutch St. Maarten: The Department of State is exploring every possible option to assist U.S. citizens in Dutch St. Maarten. At this time, the airport and seaports are closed. Communication infrastructure has been heavily damaged. There is no U.S. consular presence on the island. U.S. citizens should follow the instructions provided by local authorities and call 911 locally if they require immediate assistance. Shelters are available at the following locations:
- New Testament Baptist Church in Philipsburg;
- Sister Marie-Laurence Primary School in Middle Region;
- Belvedere Community Center in Belvedere;
- Dutch Quarter Community Center in Dutch Quarter;
- Rupert I Maynard Youth Community Center St. Peters;
- NIPA National Institute for Professional Advancement Cay Hill;
- Christian Fellowship Church Across from Pineapple Pete’s Cole Bay.
For U.S. Citizens in French St. Martin: There is no U.S. consular presence on the island. U.S. citizens should follow the instructions provided by local authorities. The French Ministry of Interior has set up a public line emergency line (Tel: 01 82 71 03 37) and provided a list of shelters in St. Martin and in St. Barthelemy.
You can inform the Department of State about U.S. citizens affected by the hurricane who require emergency assistance through the following ways:
- Visit Task Force Alert and select “2017 Hurricane Irma”
- If you are entering information about a U.S. citizen in Dutch St. Maarten, Anguilla, Aruba, Bonaire, Curacao, Saba, or St. Eustatius use “Netherlands” as the Last Known Country
- If you are entering information about a U.S. citizen in French St. Martin, Montserrat, St. Barthélemy, or St. Kitts and Nevis, use “Barbados” as the Last Known Country.
- If you are entering information about a U.S. citizen in Turks and Caicos, use “The Bahamas” as the Last Known Country.
- If you have difficulty using Task Force Alert, please email IrmaEmergencyUSC@state.gov and provide as much information as possible about your loved one
- Email IrmaEmergencyUSC@state.gov and provide as much information as possible (at a minimum, please provide their full name, gender, and last known location within country, if known)
- Call us at 1-888-407-4747 (from the U.S. & Canada), +1-202-501-4444 (from Overseas)
If you are concerned about non-U.S. citizens in Saba, St Eustatius, and St Maarten, please see the Netherlands Red Cross Safe and Well website.